Contact and Support Information
Last updated March 5, 2020

These are the various ways to obtain assistance with my various projects. I list these in order of personal preference, highest first.

Note: If a particular category or project (e.g., professional or Skype) has a specific support channel listed here, please try that before contacting me directly for that category or project. This is why I list all those before general contact methods.

Screen reader users: Please scan through headings, such as with h in JAWS. Simply tabbing among or listing links will lose some context.

Support For Professional Contracts

I do all of my professional scripting work as an employee of Level Access, formerly SSB BART Group. Please contact Level Access to arrange professional scripting services. Note that this contact is for professional (paid) projects. Most of my professional engagements exceed 24 hours in size. For smaller or public projects, read on.

I often provide clients my cell number and business email address for contract-related inquiries. Please use these only for active contracts or when arranging for further professional work.

Skype JAWS Script Support

The first and preferred support avenue for all of my Skype-related projects is the SkypeEnglish Mailing List. Projects in this category include

Perhaps ironically, my second favorite place to support Skype is within Telegram; see the "Project Support Via Telegram" section for details.

BX Support

Because BX is primarily for JAWS scripters, the preferred avenue for support for that project is often the JAWSScripts mailing list.

Project Support Via Telegram

As of March, 2020, I have a Telegram channel at devoted to project update announcements. Feel free to join this channel via that link to see my project update announcements and related posts. There is also a linked Telegram group for project-related discussion and feedback, which you can reach from that link or from a button on the channel's screen in Telegram clients. If you don't have Telegram or a Telegram account, you can still view my channel posts at without joining. This channel-and-group pair are preferred over Twitter as a means of project-related communication.

Contacting Me Via Twitter

I have two Twitter accounts. Use dlee_code for script and other project support questions and to see announcements about updates and new releases. Follow doug_lee42 for everything else I do on Twitter - which usually consists of a mixture of humor, tech retweets, occasional poetry, and a bit of banter with other folks but is not a high-traffic stream. Note that I am not good at following everyone who follows me, though sometimes I watch specific timelines separately. Also, as of March, 2020, I am not very active on either Twitter account.

Contacting Me Via Email

I do not place my personal email address on the web, though I'm sure it shows up in the occasional mailing list archive. If you have it, please use it for support only after other means have been exhausted.